Workplace Operations
Secure, fully managed employee workspaces — from onboarding to lifecycle management.
- Managed devices & workspace lifecycle
- Identity, access & secure sign-in
- Employee onboarding & offboarding
- Collaboration platform operations
Services
A complete operational practice — delivered through one calm, accountable partnership.
Four operational pillars, one coordinated team. Start with what your organization needs today — and scale confidently as you grow.
We help growing organizations operate securely, predictably and with less operational friction.
Security Operations
Continuous operational protection designed to support everyday work — not interrupt it.
- Continuous monitoring & response
- Endpoint & identity protection
- Awareness training & phishing simulations
- Policy, governance & operational guidance
Infrastructure Operations
Reliable cloud and hybrid infrastructure with clear operational visibility and predictable performance.
- Cloud & hybrid infrastructure
- Backup, recovery & continuity
- Patch & lifecycle operations
- Monitoring & operational visibility
Operational Automation
We design the workflows that connect people, systems and business processes — reducing manual work while improving consistency and visibility.
- Workflow design & automation
- Internal operational portals
- System integrations & orchestration
- Practical AI enablement
Compliance readiness
Three pillars that make compliance easier — not harder.
We don't sell certificates. We operate the controls, documentation and repeatable processes that ISO 27001, NIS2 and customer audits expect — so compliance becomes a by-product of good operations, not a separate project.
ISO 27001
Documented security management, access control and asset registers built into daily operations.
- Joiner-mover-leaver audit trails
- Risk-aligned policies and procedures
- Tested backup and recovery evidence
NIS2
Risk management, incident response and supply-chain security practices that match regulator expectations.
- Continuous monitoring and detection
- Clear incident response workflows
- Security-aware supplier and access governance
Customer & board audits
Evidence and reporting that answers auditor questions before they are asked.
- Up-to-date asset and access inventories
- Maturity dashboards and change logs
- Quarterly review reports for leadership
Compliance posture varies by organization. We map our operations to your specific framework and evidence requirements.
Scope & outcomes
What each pillar actually covers — and what changes for your team.
Tailored detail per pillar. Use these as a starting point for a conversation — we shape the final scope around your business.
Workplace Operations
Secure, fully managed employee workspaces — from onboarding to lifecycle management.
Discuss this pillarWhat's in scope
- Microsoft 365 / Google Workspace tenant operations
- Windows & macOS device enrollment, baseline & lifecycle
- Identity, SSO and conditional access policies
- Joiner-mover-leaver workflows with audit trail
Outcomes you can expect
- New employees productive on day one — every time
- Predictable device costs and a clean asset inventory
- No lingering accounts or access after someone leaves
- One accountable team for everything employees touch
Security Operations
Continuous operational protection designed to support everyday work — not interrupt it.
Discuss this pillarWhat's in scope
- 24/7 monitoring of endpoints, identities and cloud workloads
- Managed EDR, MFA and conditional access enforcement
- Quarterly phishing simulations and awareness modules
- Policy library aligned to ISO 27001 / NIS2 expectations
Outcomes you can expect
- Threats detected and contained before they disrupt operations
- Demonstrable security posture for customers and auditors
- A workforce that recognises and reports suspicious activity
- Clear, prioritised guidance instead of security noise
Infrastructure Operations
Reliable cloud and hybrid infrastructure with clear operational visibility and predictable performance.
Discuss this pillarWhat's in scope
- Azure, AWS and on-prem environment operations
- Tested backup, restore and continuity procedures
- Patch, upgrade and end-of-life lifecycle management
- Centralised monitoring with clear operational dashboards
Outcomes you can expect
- Predictable uptime without firefighting weekends
- Recovery you have actually rehearsed — not hoped for
- Infrastructure costs that match real usage
- Visibility into what is running, where and why
Operational Automation
We design the workflows that connect people, systems and business processes — reducing manual work while improving consistency and visibility.
Discuss this pillarWhat's in scope
- Discovery of repetitive, error-prone operational tasks
- Design and operation of shared business workflows
- Integrations between HR, finance, IT and line-of-business tools
- Pragmatic AI assistants embedded in real workflows
Outcomes you can expect
- Hours returned to your team every week
- Fewer mistakes in onboarding, approvals and handovers
- One source of truth across previously disconnected tools
- AI that solves real problems — not demos
The DRMX Nexus platform
One calm operating layer connecting every pillar.
Every customer environment is operated through the DRMX Nexus platform — a shared operational workspace for our engineers and your leadership team.
Not a helpdesk. Not a dashboard-heavy analytics tool. An operational layer that replaces the patchwork of spreadsheets, shared drives and email threads with calm, shared visibility.
Book a conversationVisibility & intelligence
A calm home view of operational health today, plus explainable maturity scores and human-readable reports for leadership decisions.
People & devices
Employee lifecycle from joining to leaving, every device tracked and managed, and software, licenses and access requests in one place.
Security & infrastructure
Honest security posture — MFA, endpoints, training, policies — alongside the health of servers, cloud, backups and networks.
Workflows & coordination
Onboarding, offboarding, approvals and changes run as shared operational activities — clear lanes showing what's active, waiting and next.
Built for growing businesses that need operational maturity without unnecessary complexity.
Not sure where to start?
We'll review your current setup and recommend a pragmatic next step — no obligation.
Book a conversation